🛡️ Safe & Responsible Platform

7wine Responsible Play — Your protection is our priority

Set limits on your enjoyment, keep yourself safe, and enjoy entertainment mindfully — 7wine is always by your side.

Our Protection Tools

Set a Deposit Limit

Set a limit on how much you deposit each day, each week, or each month. Once a limit is set it takes effect immediately, and a set waiting period applies to any request to increase it.

Session Time Limit

If you play beyond a set duration, the system will send you a reminder. Track your playing time to stay aware and take a break when needed — this helps build healthy playing habits.

Self-Exclusion

If you feel you need a break, you can close your account for a set period of time. Once this option is activated, logging in will not be possible during that time.

Loss Limit

If you lose more than a set amount, play will stop automatically. This tool effectively helps prevent you from going beyond your budget.

Support Team Assistance

For any questions or concerns about responsible gambling, our support team is available 24/7 in both Bengali and English. Contact us via live chat or email.

Age Verification

7wine is for those aged 21 and above only. Age is verified at the time of registration and minors are not permitted to open an account.

Recognise the Signs of Problem Gambling

When gambling becomes a source of stress rather than enjoyment, it is important to be alert. If you or someone you know shows the signs below, seek help promptly.

Remember, gambling is for entertainment only — not as a way to cover living expenses or repay debt. 7wine always gives the highest priority to your mental and financial wellbeing.

Warning Signs

  • Spending beyond your means and exceeding your budget limits.
  • Repeatedly returning to play in an attempt to recover lost money — this thinking is dangerous.
  • Neglecting responsibilities to family, friends, or the workplace in favour of gambling.
  • Hiding your gambling from family or people close to you.
  • Experiencing anxiety, worry, or depression related to gambling.
  • Taking on debt or selling assets to fund gambling.
  • Repeatedly trying to stop gambling but failing each time.

7wine's Responsible Gambling Commitment

7wine believes that online betting and casino gaming should be nothing more than a source of fun and entertainment. Before you start playing on our platform, it is important to understand clearly that gambling is never a reliable source of income. The outcome of every game depends entirely on chance and a win is never guaranteed.

We are committed to all our users that 7wine will provide a safe, transparent, and fair environment. Every transaction is kept secure using SSL encryption technology and all games are operated following a fair play policy.

For Ages 21+ Only

To create an account and play any game at 7wine, you must be 21 years of age or older. This is not just a rule — it reflects our firm commitment to protecting minors. If there are minors in your home, make sure they cannot access your account — keep your password secure and do not forget to log out.

Mindful Budget Planning

The most important step in playing responsibly is to set a specific budget in advance. Decide how much money you are willing to spend on gambling — an amount that, if lost, will cause no problems in your daily life. Once the budget is reached, stop playing for the day.

  • Set a specific budget before you play and stick to it strictly.
  • Never use money set aside for essential living costs (rent, food, bills).
  • Do not place larger bets to try to recover lost money.
  • Learn to stop after a win — do not give in to greed.
  • Take regular breaks and spend time on other leisure activities.

How 7wine's Deposit Limits Work

The minimum deposit amount on our platform is ৳100. If you wish, you can set daily, weekly, or monthly deposit limits from your account settings. Lowering this limit takes effect immediately, but for security purposes a set waiting period applies to any request to increase it. This protects you from impulsive decisions made in the heat of the moment.

Time-Out & Self-Exclusion

If you feel you need some distance, use the time-out option at 7wine. This can range from 24 hours to a few weeks. For longer-term issues, self-exclusion can be chosen, where your account remains completely closed for a set period — such as six months or one year. During this time, no bonus offers or promotional communications are sent either.

If you need help during your self-exclusion period, our support team is always there for you. Email us at [email protected] or contact us via live chat.

Protecting Family & Loved Ones

A gambling problem can affect not just the individual but the entire family. If you feel that someone in your family is struggling with a gambling problem, speak with them calmly and encourage them to seek professional help. 7wine believes there is nothing more important than a healthy family life.

Four Steps to Keep Yourself Safe

01

Set a Budget

Decide how much you will spend before you start playing. Activate a deposit limit on your account so your budget is controlled automatically.

02

Track Your Time

Keep your session timer running and do not play beyond a set time. Take regular breaks — at least once every hour.

03

Recognise the Signs

Keep the warning signs listed above in mind. Regularly evaluate your own playing patterns and take a break when needed.

04

Seek Help

If you sense a problem, let our support team know without delay. Contact us via live chat or at [email protected].

21+

For Ages 21 and Above Only

To register at 7wine and enjoy any game, you must be at least 21 years of age. Access for minors is strictly prohibited and the age verification process is enforced rigorously. Play responsibly and keep the enjoyment as just that — enjoyment.

Common Questions About Responsible Gambling

After logging into your account, go to the Settings section and select the "Responsible Play" option. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but a request to increase a limit takes a set amount of time to come into effect. If you need help, contact us via live chat or at [email protected].

Before activating self-exclusion, please discuss your account balance and any eligible bonuses with the support team. No new bonuses or promotional offers apply during the exclusion period. Your protection is our first priority.

A time-out is a short-term break — typically from a few days to a few weeks. It is suitable for a brief pause. Self-exclusion is long-term — starting from six months or more. During this period the account is completely inactive and no communications are sent.

7wine's support team is available 24/7 to help in both Bengali and English. Contact us via live chat or by email at [email protected]. We will help you take the right steps with empathy and without judgment.

Age verification is mandatory during the registration process. If there is any doubt, additional identification documents are requested. If it is suspected that a minor is using an account, it is closed immediately. If minors are present in your home, it is your responsibility as a guardian to keep your account secure.

No, not at all. Using deposit limits, loss limits, or time-outs is completely normal and commendable. Using these tools causes no harm to your account — rather, it is a reflection of your awareness of responsible play.

Enjoy 7wine Responsibly

Enjoy our extensive game library, cricket betting, and live casino — within your limits, and with enjoyment. Visit the FAQ page to find out more.